We will always try our best to serve you as soon as possible. Our average response time is around 45 minutes within our coverage area. However, due to unforeseen delays such as traffic or weather, some delays may occur. Our customer representative will be upfront with you should there be any delays.
Not necessarily. But as long as we have the keys and any other information we may need, you can let the driver bring the car to the workshop and have someone pick you up.
Unfortunately, no. We will advise you to call your insurance company first to check if you can get your car towed for free by the insurance companies.
If no, or they might take a longer time and you could not wait for it, then only using JTCars might be a good option for you.
Yes, we do. We have necessary equipments to handle motorcycle towing safely.
Payments are accepted by clicking the “Book Now” button above and can be done through your payment card.
Yes. But the charges will be different from what displayed as it is considered a long journey. Plus customer will be bearing the toll cost (for highway).
Before contacting us, do check with your insurance companies towing assistance.
Please refer to these insurance towing contact number below for your reference:
AM Assurance – 1800-88-6333
Takaful Malaysia – 1800-888-788
Lonpac – 1300-88-1138
Zurich – 1-300-88-622
Liberty – 1-800-88-5005
Etiqa – 03-278 04677
AIA Malaysia – 1800-88-8733
Allianz – 1800-22-5542
Great Eastern – 1300-1300-88
Kurnia – 1-800-88-3833
AIG – 1800-88-6990
RHB Group – 1300-880-881
Berjaya Group – 1800-18-8033
MPI Generali – 1800-22-2262
AXA – 1800-88-1033